Purview Healthcare
Location: Hyderabad
Timings: 7pm – 4am
Job description:
- Provide leadership and focus to the team, will be responsible for productivity, quality, and overall performance of the project.
- Guide team to complete daily load within TAT and optimize collections.
- Monitoring and managing workflow or daily targets to ensure timely delivery of agreed SLAs.
- Tracking and maintaining metrics for a variety of data including Collections reports, Operations reports, etc.
- Work with Team Leader or Team coaches to resolve any personnel problems or conflicts that may arise in the team.
- Learn and implement new client systems. Co-ordinate and organize training for new joiners as well as for existing members of the team based on the project requirement
- Conduct regular conference calls with Clients and identify ways & means to improve client satisfaction.
- Identify training gaps in the team and develop a plan with the necessary department.
- Taking performance reviews of the team members at regular intervals.
Job specifications:
- Minimum 7 years experience in US healthcare
- Strong knowledge of concepts of RCM
- Good People Management Skills
- Good Interpersonal Skills
- Good Analytical Skills
- Good Leadership Skills
- Should have good client management Skills